1. How is information collected?


DiscoverTurkey Travel collects personal information about customers. Collection will occur at the time you register with DiscoverTurkey Travel, through our website.

2. What information does DiscoverTurkey Travel collect and why?


When you register with DiscoverTurkey Travel, we need to collect personal information about you, including your name, address and email address. The main reason we need this information is so we can create a profile for you.

3. Will information be given to anyone else?


DiscoverTurkey Travel does not sell or pass on personal information for external companies to utilise. We may disclose your information to third party contractors and service providers who help us operate our business or to provide a service to you (for example, our contractors include a company which helps us to operate our computer systems and to send out our mail/email). If DiscoverTurkey Travel provides your information to or engages contractors and service providers to handle personal information, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how information is to be handled. Otherwise, DiscoverTurkey Travel will only disclose information if this is required by law or permitted under the Privacy Act.

4. Security of information


DiscoverTurkey Travel protects the information it collects in a secure database. DiscoverTurkey Travel’ employees are required, as a condition of their employment, to treat personal information held by DiscoverTurkey Travel as confidential, and to maintain the confidentiality of that personal information.

5. Anonymous transactions


Where it is lawful and practicable to do so, customers may transact with DiscoverTurkey Travel without providing information.

6. Non-customer information

Sometimes, DiscoverTurkey Travel needs to collect personal information about individuals who are not customers. This will usually arise where we collect the name and business contact details of a person who is the contact in a government agency or company with whom we deal. DiscoverTurkey Travel’ policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.

7. Access and correction


Under the Privacy Act, you have a right to seek access to information which DiscoverTurkey Travel holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you wish to access the information that we hold about you, please email us. In the interests of protecting the privacy of individuals about whom we hold personal information, we will require that you verify your identity by enclosing a copy of a form of identification such as a current driver’s licence or passport with your email request. Ordinarily, DiscoverTurkey Travel will not charge you for the cost of providing this type of access to these records. However, if we do propose to charge you, we will advise you of the relevant charge before we provide you with access. If you wish to discuss our method of providing access, please contact our Privacy Officer with your query. If you wish to change personal information that is inaccurate or out-of-date, please contact our Privacy Officer, using the contact details at Section 9, with your request for correction. DiscoverTurkey Travel’s policy is to consider any requests for access or correction within 21 days.

8. Online privacy issues


To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website. When you deal with DiscoverTurkey Travel, whether online or otherwise, DiscoverTurkey Travel takes its privacy obligations seriously. This clause 8 is intended to provide more information about privacy for the users of our website. We will use information collected online to provide you with products and services (e.g. to form a database for our online newsletter ), to contact you, if you agree, for DiscoverTurkey Travel’s marketing purposes. If you have opted in to receive newsletters or special offers from DiscoverTurkey Travel you may, in some circumstances, also receive newsletters or special offers from a third party. You can change your preference to receive DiscoverTurkey Travel’ Special Offers or newsletters with DiscoverTurkey Travel at any time. Other matters specific to DiscoverTurkey Travel’s handling of personal information online are set out below.

A. Online collection of personal and non-personal information


As outlined at point 1 of this Privacy Policy, we collect information through our website. For example, DiscoverTurkey Travel will collect personal information online from customers when they register with DiscoverTurkey Travel. Our website also collects other information – some of this is personal information, and some is not. For each visitor to our website, our server automatically recognises and stores the visitor’s domain name, but not their email address. In addition, our website uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors – in this context the cookie may identify your computer – but it should not identify you.

B. Links to other websites

Sometimes our website contains links to third party websites, for your convenience and information. When you access a non- DiscoverTurkey Travel website, please understand that DiscoverTurkey Travel is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.

9. Additional privacy information and how to contact DiscoverTurkey Travel


DiscoverTurkey Travel may change its Privacy Policy at any time. DiscoverTurkey Travel will make available this policy to anyone who requests it, whether at our offices or by use of our website. If you feel that DiscoverTurkey Travel is not complying with this Privacy Policy, or if you have other privacy concerns, please email us.