Q – How do I make a reservation?
Please see Tour Enquiries and Booking under CONTACT US menu in this website for details to book your tour.
Q – Are there any discounts or money saving offers to take advantage of? Can I book a group?
DiscoverTurkey welcomes groups of any size. If a group of six or more people travel together then a discount of 2.5% per person applies to the land-only portion of your tour. So if you have a group of friends then it pays to get yourselves together and book as one group! There is also a 5% Earlybird discount on the tour price for those who book and pay for their 2017 tour by 31 December 2017.
Q – What happens if I am travelling alone? Is there an extra charge?
There are two options if you are a solo traveller with DiscoverTurkey. If you prefer to have your own room then you can book and pay for the added single supplement (see below). Alternatively you can book for a twin room and we will match you up with someone of the same gender whilst on tour, thereby saving you the cost of that single supplement.
Q – What is the single supplement?
The single supplement is the added price you pay to guarantee a single-room during the course of your tour.
Q – Are prices based on double occupancy?
Yes, all our tour prices are quoted on a two people sharing a twin-room.
Q – Are airport transfers included?
Yes. Pre and Post tour airport transfers are included
Q – Does the price include any flights?
Only when stipulated in the itinerary are domestic flights within Turkey included
Q – How far in advance do I need to book?
There is no guarantee as to when other people will book and hence when the tours will fill up. Our advice is that when you know which one you want to book, don’t delay – put your name down as soon as possible, that way you won’t be disappointed. However, we can take bookings for our tours right up until the departure date if there are spaces left, so have a look at the availability.
Q – When is final payment due?
The final payment is due in full 90 days before the departure of your trip. If you’ve booked your trip within 90 days of the departure date, full payment is needed at that time to confirm your place on the tour.
Q – May I request special dietary meals?
The included meals provided whilst on tour will provide you with a balanced diet and are based on local foods and menus, particularly those as included in our Highlight range of included meals. In all these cases we can accommodate guests who prefer a vegetarian diet and can often assist with diabetic and other medically recommended diets. Please advise us of any dietary requirements at time of your booking.
Q – When will I receive my documents from DiscoverTurkey?
Travel documents will be sent approximately 21 days prior to tour departure. If your travel plans mean that you might potentially be away already prior to this time then please inform us at the time of your booking.
Q – Do you have a frequent traveller program?
Please contact us directly if you have travelled with us before to see what discounts we are offering our Frequent Travellers!
Q – What form of transport do we use?
We use a special VIP coach that allows much more legroom for our guests. We are also pleased to provide free wireless Internet service on our coach.
Q – How long are the travelling days?
At DiscoverTurkey we understand that you don’t want to see Turkey only through the windows of a coach nor be rushed through the sites visited. For that reason our aim has been to reduce the length of typical travel days.
The tours are basically designed to reduce the length of driving days in comparison with most other tour companies. On the occasional long day where we travel relatively long distances, our trips are organised to make travelling as convenient and efficient as possible with interesting stops and or scenery. The journey between different parts of a country or region is sometimes a highlight of a trip, with interesting and spectacular landscapes encountered en route.
Q – How much luggage can I take?
There is NO luggage weight limit on our coaches and you may also bring one piece of carry-on onto the coach.
Leave some space in your luggage though – you’ll no doubt want to bring home some souvenirs from the cities and places you visit!
Each airline has specific rules as to luggage allowances – check directly with them or ask your travel consultant to confirm for you.
Q – Where will my hotel be and what will it be like?
We are using 5 star quality and above. Of those we have picked hotels in each location that we believe offer the best combination of quality and location. DiscoverTurkey hotels are consistently of first class standard and higher or in a style appropriate to the destination. They have been selected because they are great private or small collection hotels or from well-known chains such as Hilton or Rixos.
Q – What is the difference between “visit”, “view” and “see” in the itineraries?
“Brochure-speak” can quite often confuse and even mis-lead a lot of guests! Here is a glossary of some common terms used in our itineraries:
Visit – Your coach will stop and you’ll get to visit a specific site.
View – A brief stop and an opportunity to take photos.
See – Your coach will drive by the site so that you can see it.
Sightseeing tour – Our Guide will accompany you on a tour of a city or site.
Orientation tour – Typically provided by your guide, the places of interest are pointed out, allowing you to go and explore them on your own.
Time to explore and discover – Free time on your own.
A day to relax – No planned activities; time for optional excursions or other independent activities.
Q – Will my mobile phone work in Turkey?
If you want to take your phone with you, there is a good chance that it will work in most major cities. Check with your service provider before you go if they have a reciprocal agreement with the countries you are travelling to, and make sure you remember to get international roaming turned on. To avoid excessive costs minimize your usage and especially ensure that your “Data Roaming” is turned off.. Please remember we provide free Internet Service on our coaches.
Q – Should I take Travel Insurance?
It is highly recommended that you have comprehensive travel insurance. We suggest you to be adequately insured before participating in our tours. Please check the terms of the policy carefully, particularly with regard to limits of cover (eg for replacement of photographic equipment, baggage loss, etc) and the procedure for making claims (for example, most policies stipulate that claims must be made within a certain time after completion of your journey). Your policy MUST cover medical costs in case of hospitalization, emergency travel and repatriation.
Once you have paid your deposit or full payment, certain fees will apply if you cancel your holiday. Insurance should therefore be organised at the time of booking to protect yourself against unforeseen circumstances that would require you to cancel before travelling.
Q – Do I need a Visa for my trip?
Please check https://www.evisa.gov.tr/en/info/ website about Visa Requirements to Turkey.
Q – How many people are on tour with me?
On our tours, we shall be using a luxury VIP coach and we want to limit the tour size to a maximum of around just 20 guests. Many other tour companies have potentially up to 49-51 guests! Our Tours, depending on each one, they typically operate with a minimum of 4 guests. Our average to date is around 17-18 guests.
Q – Is DISCOVERTURKEY TOURS for me?
If you enjoy better quality, slower pace, more highlight inclusions, more free-time and enjoy learning about the cultural side of Turkey as well as the wonderful food and wine of each with like-minded people then YES!
Our tours get you closer to the places you are visiting with more time to enjoy them. Immersing yourself with like-minded travellers in interesting, unique, cultural experiences whilst we take the hassles out of travelling – taking care of your transport and accommodation, transfers and tickets, so that you can spend more time getting to know and enjoying the country you’re in.